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Awards are for Members only!
01 March 2014 | ASATA
Exceptional Commitment in the Southern African Travel Industry award: The winner is required to display a selection of outstanding attributes that qualify him/her as a role model to peers and colleagues. A focus is placed on how the candidate brings about improvement through a personal commitment to the travel industry. The candidate should have an understanding of the ASATA ethos and have served on industry-related committees and forums involving solutions for the improvement of the industry. This candidate understands and respects fellow industry stakeholders’ views, attends ASATA events, and shows a leadership and mentorship role within their own environment.
1. What advice do you have for new entrants into the travel industry?
It is an exciting industry to operate in because it is constantly changing and the purchase of travel is very emotive. You have to keep your wits about you to deliver good service.
2. As a dedicated and committed individual, how do you manage your work/life balance?
One has to have a reliable support structure and learn to say “No” before committing to a project that you know will over-extend you.
3. What is your view of the travel industry and the importance of our role in this technological age?
Travel is all about selling an experience and not just a commodity. Delivery and service is key. “We wander for distraction but we travel for fulfilment.”
4. Tell us a bit about your family life...
I have two sons aged 10 and 13, and I come from a typical big European family; we are loud and enjoy food, wine and getting together.
5. Are your hobbies linked to your career?
My hobbies are totally unrelated to my career. I love cooking and entertaining at home.
6. What are your favourite travel destinations, locally and internationally?
Internationally: The Whitsunday Islands in Queensland, Australia – they have the most picturesque beaches.
Locally: As South Africa offers such a vast spectrum I cannot isolate a particular destination. I love the Winelands or being on the beach just as much as I love being in the bush.
7. Why do you love working in travel?
On a daily basis I have an opportunity to do something different and I thrive on constant change.
8. What is your one tip on what it takes to be successful in the travel industry?
Always act professionally. We offer a professional service, whether engaging with suppliers or clients.
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